Visiting Hours and Information Guide for Westville Hospital
Visiting Hours and Information Guide for Westville Hospital:
Welcome to Westville Hospital, a premier healthcare facility conveniently located next to the N3 Highway, close to Westville Mall. Whether you are visiting from nearby or travelling from a distance, our comprehensive guide will ensure your visit to your loved ones is smooth and comforting.
General Wards Visiting Hours
- Morning Session: 11:00 AM to 12:00 PM
- Afternoon Session: 3:00 PM to 4:00 PM
- Evening Session: 7:00 PM to 8:00 PM
During these times, you can visit patients in the general wards. We kindly ask that you respect the visiting hours to ensure that all patients receive the necessary rest and medical attention.
ICU and High Care Unit Visiting Hours
- Daily: 4:00 PM to 5:00 PM
The ICU and High Care units have a more restricted visiting schedule due to the delicate condition of patients in these areas. Please limit visits to the specified time to minimize disruptions and ensure optimal care.
Maternity Ward and Baby Viewing Hours
- Fathers: 9:00 AM to 8:30 PM
- All other visitors: 6:30 PM to 8:00 PM
- Grandparents and siblings of the baby: An exclusive slot from 3:00 PM to 4:30 PM
The Maternity Ward offers extended hours for fathers to support their partners and new arrivals. Grandparents and siblings also enjoy a special visiting time, making these moments extra special.
Nearby Accommodations
For visitors coming from afar or those who wish to stay close to their loved ones, the following accommodations are available near Westville Hospital:
- Westville Bed & Breakfast
- Rating: 4.7/5
- Features: Art-themed rooms set in a garden retreat, pool, free parking, free breakfast, free Wi-Fi.
- Price: R 1,390
- The Whitehouse Bed and Breakfast
- Rating: 4.2/5
- Features: Pool, free parking, free breakfast, free Wi-Fi.
- Price: R 796
- Kings Guest House
- Rating: 4.6/5
- Features: Casual rooms with a garden and koi pond, pool, free parking, free breakfast, free Wi-Fi.
- Price: R 1,200
- The Symphony B&B
- Rating: 5.0/5
- Features: Luxurious accommodations, pool, free parking, free breakfast, free Wi-Fi.
- Price: R 1,641
Additional Information
Westville Hospital is dedicated to providing a comfortable and safe environment for both patients and visitors. If you need further assistance or have any questions regarding visiting hours or facilities, please contact our reception desk or visit our website for more details.
Thank you for choosing Westville Hospital for your care and visits; we are here to support you and your loved ones during your time at our facility.
Reviews
People have shared a range of experiences at Westville Hospital, reflecting various aspects of their care and interaction with the staff. Here are some summarized sentiments from recent reviews:
- Positive Feedback:
- Linda Erwee appreciated the amazing staff, noting that all the nurses were very helpful and always ready to assist. She highlighted Nurse Nolwazi Moloi for outstanding care.
- Shiksha expressed satisfaction with her first overnight stay, complimenting the nursing, cleaning, and catering staff in Ward K for being pleasant and helpful.
- Roy Naicker reported a smooth experience during a yearly checkup for his mother, mentioning efficient service in both the doctor’s consultation and the X-Ray Department.
- Mixed Experiences:
- Anishka Singh had a troubling experience in 2019 in the maternity ward, stating that the nurses refused to assist her when she was in pain after giving birth.
- Deepa Seepersad noted a decline in the hospital’s standards, observing varying levels of nurse behavior across different wards, suggesting inconsistency in service quality.
- Negative Feedback:
- Darth Yoda strongly criticized the hospital for its emergency services after hours, implying poor hiring standards for the GP staff.
- J J started an “as live as possible” review based on a disappointing first impression, suggesting that the initial experience did not meet expectations.
Responses from the Hospital: In response to both positive and negative reviews, the hospital management has consistently expressed appreciation for the feedback and a commitment to maintaining high standards of care. They assure reviewers that they take the concerns seriously and strive to address any issues promptly.
Overall, while many reviewers have praised specific staff members and departments for their professionalism and care, others have pointed out areas where the hospital could improve, particularly in emergency services and consistent patient support. The hospital’s management appears to be engaged in addressing these concerns, highlighting their commitment to patient satisfaction and quality care.
